LAS VEGAS FREQUENTLY ASKED QUESTIONS (FAQ)
PROSPECTIVE RENTERS
1. We will ALWAYS require you to:
a. See the interior of the property in person.
b. Submit your application in person.
c. Do an interview with you at our office or at the property.
d. Sign your Lease Agreement at our office.
e. Make funds payable only to: "Oishi's Property Management."
2. We will NEVER ask you to:
a. Wire funds.
b. Submit an application via fax, email, etc.
3. Conditions for Rent:
a. Property is rented as shown
b. Leases are initially 1 year then convert month-to-month
b. Property is available for immediate occupancy
d. No smoking
e. No pets, unless noted otherwise
4. How do I upload my renter's insurance?
If Tenant prefers, Tenant may find, purchase, and maintain another policy that satisfies the Landlord’s requirements. The Resident Benefits Package monthly amount will be adjusted accordingly. Visit http://insurance.residentforms.com/ and follow the instructions listed to provide evidence of the required insurance coverage to your Landlord. The Resident Benefits Package monthly rate will be adjusted by the premium amount in the policy.
Please be sure that your policy meets the following criteria prior to submitting:
1. We will ALWAYS require you to:
a. See the interior of the property in person.
b. Submit your application in person.
c. Do an interview with you at our office or at the property.
d. Sign your Lease Agreement at our office.
e. Make funds payable only to: "Oishi's Property Management."
2. We will NEVER ask you to:
a. Wire funds.
b. Submit an application via fax, email, etc.
3. Conditions for Rent:
a. Property is rented as shown
b. Leases are initially 1 year then convert month-to-month
b. Property is available for immediate occupancy
d. No smoking
e. No pets, unless noted otherwise
4. How do I upload my renter's insurance?
If Tenant prefers, Tenant may find, purchase, and maintain another policy that satisfies the Landlord’s requirements. The Resident Benefits Package monthly amount will be adjusted accordingly. Visit http://insurance.residentforms.com/ and follow the instructions listed to provide evidence of the required insurance coverage to your Landlord. The Resident Benefits Package monthly rate will be adjusted by the premium amount in the policy.
Please be sure that your policy meets the following criteria prior to submitting:
- Policy is purchased from an A-rated carrier
- Policy meets or exceeds the required $100,000 in property damage and personal liability
- Oishi's Property Management is listed as additional interest
- Oishi's Property Management address is listed as: PO Box 660121 Dallas, TX 75266
SHOWINGS (VACANT PROPERTIES)
1. How do I see your vacant properties?
Go to "Available Properties" on this website. Click on "More Details" for the date and time of our open house. Our open houses last 15-30 minutes.
2. Will you be doing virtual showings?
As this will be your home for a year, it is important that you see the interior of the property in person to make a decision. Some properties have a self showing option listed on Rently.
Go to "Available Properties" on this website. Click on "More Details" for the date and time of our open house. Our open houses last 15-30 minutes.
2. Will you be doing virtual showings?
As this will be your home for a year, it is important that you see the interior of the property in person to make a decision. Some properties have a self showing option listed on Rently.
RENT
1. What is my account balance?
You can log into your Appfolio Tenant Portal to view your ledger. Click Payments on the left side and then click View Full Account Ledger.
2. How can I get a receipt if I cannot enter the office?
Your cancelled check from the bank is your receipt. We will not be issuing receipts.
You can log into your Appfolio Tenant Portal to view your ledger. Click Payments on the left side and then click View Full Account Ledger.
2. How can I get a receipt if I cannot enter the office?
Your cancelled check from the bank is your receipt. We will not be issuing receipts.
MAINTENANCE REQUEST
1. I have an emergency (i.e. water heater leak, water leaking through the ceiling) and your office is closed. How do I place a work order?
- Place your Maintenance Request through your Appfolio Tenant Portal
- If there is a home warranty company listed on your Tenant Reminder Sheet in your Brown Folder, call that phone number and place a claim. Then notify our office of the claim information (vendor, vendor phone number, and claim number)
- Call 702-431-1200 ext. 767 and leave a detailed voicemail
CONTACT US
1. Why doesn't it seem to work properly?
Our website is dynamic and we continuously add features. Sometimes there are "glitches" that need to be worked out. We ask for your patience and for you to continue to use it.
2. Why haven't I received a response to my email or phone message?
Please use "Contact Us." To help us in our response, please provide us with who you were in contact and any other pertinent information. Answering the 5 Ws and 1 H (who, what, when, where, why and how) can be helpful. We will respond within 4 business hours.
Our website is dynamic and we continuously add features. Sometimes there are "glitches" that need to be worked out. We ask for your patience and for you to continue to use it.
2. Why haven't I received a response to my email or phone message?
Please use "Contact Us." To help us in our response, please provide us with who you were in contact and any other pertinent information. Answering the 5 Ws and 1 H (who, what, when, where, why and how) can be helpful. We will respond within 4 business hours.